Information clause regarding the processing of personal data on the Opole+ platform



Administrator identity

The administrator of your personal data is the Opole City Hall.

You can contact us as follows:

- by post to the address: ul. Rynek 1A, 45-015 Opole,

- via e-mail:,

- by phone: +48 77 45 11 800.


Contact details of the personal data protection officer

The correctness of the processing of your personal data is supervised by the data protection officer appointed by the Administrator, who can be contacted:

- by post to the address: ul. Rynek 1A, 45-015 Opole,

- via e-mail:,

- by phone: +48 77 45 11 800.


Purposes of processing your data and legal basis

Your personal data is processed in order to provide the electronic service you have chosen, which has been made available on the Opole+ platform, to the extent specified by generally applicable law, including submission of applications and applications based on electronic forms enabling the provision of public services (Article 6(1)(c) of the GDPR [1]).


The legal basis for the processing of personal data as part of using the Opole+ platform is your consent to the processing of personal data (Article 6(1)(a) of the GDPR), which may be withdrawn at any time without affecting the lawfulness of the processing, which was made on the basis of consent before its withdrawal.

Data recipients or categories of data recipients

Your personal data via the platform will be transferred to the office competent for the implementation of the selected service.

The recipient of personal data processed as part of the Opole+ platform may be other entities with whom contracts for the provision of maintenance services for the platform will be concluded.


Okres przechowywania danych

Dane osobowe przechowujemy nie dłużej, niż do usunięcia konta użytkownika z platformy.


Your rights related to the processing of personal data

With regard to the data obtained in connection with the use of a given electronic service provided on the Opole+ platform, you have the following rights:

- the right to access your data and receive a copy thereof,

- the right to rectify (correct) your data,

- the right to delete personal data,

- the right to limit the processing of data, whereby separate provisions may exclude the possibility of exercising this right,

To exercise the above rights, please contact us or our data protection officer (contact details are provided in points 1 and 2). Changes and deletions of data will not change or delete data processed by public entities obtained via the platform, because the administrators of these data are those public entities that process personal data to the extent and for the period specified in the law applicable to a given entity.

- the right to lodge a complaint to the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw, detailed contact information to the Personal Data Protection Office is available at URL).


Information on the freedom or obligation to provide data

Services may require providing a different range of personal data required by law (in particular, specified by law with templates of applications and requests required to settle a given case).

Failure to provide complete data may result in the impossibility of providing the service or return correspondence requiring supplementing the data.

If you do not consent to the processing of data as part of using the Opole+ platform, you should use another method of submitting an application provided for by law, e.g. in person at the office in a traditional way.


Privacy policy

The rules for data processing on the Opole+ platform are set out in ours Privacy policy.



[1] Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal EU L 119 of 04/05/2016, p. 1, as amended).